SoCal Home Improvement - Riverside, California

Jody S.

This review is long overdue, we purchased a rather large patio cover (40'x15') in 2017 and had major delays on the project. It took almost 8 weeks before the process was started and had one installer for the entire project.

After about a month or so when the cover was completed we noticed dripping in several locations (there wasn't any rain at that time) and figured it might be condensation, we were WRONG... Once the first rainfall hit the cover leaked in several locations. We contacted Troy and he did have it looked at but it continued to leak. After months of "phone" tag we had another visit from Bryce but it still leaked in the same locations as before. We contacted Troy in late January and he said he would stop by to take a look and that was the last we heard.

This year because of the major rainfall it leaked at almost every seam and even off the ceiling fan (not near the seam) which means water got inside the cover. Needless to say our VERY expensive investment has turned into our worst property nightmare.

Also the city I live in requires permits, we weren't aware of this or would have put in the original contract (that's on us). We asked for this verbally but we all know what good verbal is. However that said, we have had other contract work done and everyone we spoke with knew the city codes/requirements and automatically put them in. As a provider you should at least know the laws for the cities you do work in and advise accordingly.

Now I am going to be forced to look at another company to fix the work and will need to work with the city on permits. At this time I can't recommend SoCal for this type of work.

Christina R.

I love my new patio room! I contacted many contractors before finally going with So Cal Home Improvement. They were quick to respond, answered all my questions, and they were friendly. There was some mis-communication about the job at the start - Trevor (the salesperson) didn't make it clear to Troy that there would be a strip of concrete that needed to be completed before building the patio room. The work they did is very nice and they cleaned up well after they installed the patio room. The only thing that could have been better would be the skim coat job after the initial installation. It was a different work crew than the installation and they didn't pay as much attention to detail and didn't do as good of a job cleaning up afterwards. As a customer you do need to speak up and be direct about what you want with this company, as they seem to not communicate between each other well, but the good news is that they do listen. But overall - I'm very happy I went with SoCal Home Improvement!

Cynthia P.

We went through countless contractors for quotes and chose SoCal because of Jeff their salesman. He was honest, and upfront. We are so happy with our patio. Their installers were polite and cleanly. Can’t wait to enjoy our patio all summer

New Y.

It took monthsssssss for my work to be done. I would not recommend this company. They take forever to complete work. They had a worker who was not showing up. For my staining they got colored stain on my sidewalk. Never finished my work. Good luck on getting in contact with people cause it has been weeks since I texted with no reply. I asked for a detailed price list on the work they did and never received. I have a drain pipe that is just sitting out cause they never ran it out to the street. They had to get someone from another company to do my backyard screening. They put concrete in a area that was not getting concrete and it was drawn out what i wanted. I had in ground walkway lights put in, asked for documents that says what the warranty is on everything and received nothing! I have a light that is out on my walkway I messaged for them to come fix it as it has only been a few months and no reply. I suggest you look else where.

lauren B.

Definitely recommend SoCal. They got the job done and were realistic and transparent about the timing our job would take. Patio cover and concrete look great and Bryce and Troy were both awesome to work with.

Jason S.

Worst experience of my life. Contractor left us high and dry on a $40k project. Approximately 2.5 years later, our project still sits mid construction as my wife and I deal with the nightmare of trying to remedy our situation. Don't trust this guy as far as you can throw.

Tony B.

Great build, awesome patio covers. Great company to work with, the installers Tim and Shad made a strong and beautiful covered patio and it's sister lattice patio cover. The privacy screen is the bomb

Zack B.

Troy is an outstanding dude and runs an incredible business. You won't be disappointed using SoCal Home Improvement for your home improvement needs.