Florida's Best Lawn And Pest - Boca Raton, Florida

Ted K.

AVOID AT ALL COSTS! I REPEAT DO NOT HIRE THIS COMPANY. 1st visit was great, after that service was horrible! Short cut everything after sending text messages and emails with list of service they were to provide for the cost! The issue is the sales rep! All he does is try to up charge you for everything and not provide the services you pay for! Look at the other reviews! All same complaints. Now they have resorted to leaving fake reviews to try and better the google rating from brand new google accounts.

I have before and after pics from before they started compared to now. I’m laying top dollar and my landscaping beds are over grown with weeds. The response was spray your own weeds in between our service . Last visit which caused me to fire them, they sprayed two feet of the landscaping beds then told them to stop!

They never come out to look at your property they give quotes from pictures . The workers actually care that do the work however the sales rep is nothing more then a POS!

PLEASE AVOID TBIS COMPANY AT ALL COSTS !!!!!! All THEY ARE WORRIED ABOUT IS $$$$ AND NOT DOING THE WORK AS THEY AGREED TO …. YOU CAN SEE PICS OF MY PROPERTY BELOW PRIOR TO THEM STARTING AND THEN AFTER ONLY 3 VISITS.

YET IM OAYIMG FOR WERDS TO BE SPRAYED AND PULLED EVERY VISIT BI-WEEKLY

Susan H.

If I could give 0 stars I would!!! People you need to read their reviews for the last 6 months- there isn’t a one review that is over 1 star! They are the worst customer service company I have ever dealt with. The owner says he had a truck out to my place 3 times last month and yet not a single thing appears to be done. My grass is all dead in front and Juan tried telling me the sprinkler wasn’t hitting the grass - not the case, but even if he was right, it has rained more the last two months than the last 6! It’s not a water issue- it’s weeds!!! My bougainvillea is eaten alive and they’ve been here 3 times? What are they using to spray…water? They have no customer service in their blood at all - they act like you are not a customer and they’re doing you a favor. Yet their prices are very high and you get NO customer service. I sincerely do NOT recommend this company at all unless you want to lose your lawn.

Sharon W.

This company has the worst service. Extremely unreliable and very poor communication. The Sales Rep, Juan, promises anything you want, but he doesn't communicate this to the main office. You can't talk with anyone from the main office, the machine directs you to email them. I contracted for weeding and trimming only, I never got info as to when anyone was going to show up, but suddenly someone came and mowed my lawn. My HOA mows my lawn that I pay for and I didn't contract for this. I called Juan and he started arguing with me saying that wasn't true. He then said he'd call the office. Took a day to get back with me and he apologized. Took 2 more weeks for a crew to come out to do the other maintenance work and didn't know to do the weeds in my back patio which was contracted. Juan assured me all was good ongoing. Invoicing was wrong and had to get this corrected. Contracted for 1x/month. Juan said they'd show 3rd week every month, which is when they came in August and I would be alerted the day prior to them coming. September came and went, no service, no communication. I called Juan and he mumbled something and hung up. I waited a day to Sept 30. No communication. I cancelled.

Sean B.

If I could rate them a 0, I would. We hired florida “best” lawn and pest to take care of our small backyard. The first few times they came, they didn’t do much and there were still weeds and leaves all over. We gave them one more chance once we gave them feedback and oh boy do I regret that. They sprayed my butterfly garden with weed killer. I am attaching the before and after photos of my beautiful vine, yellow flowers to my butterfly garden. I have lived here for years and never had issues with this fenced vine. We wrote to them to come back and at least clean up the mess or replant and they instead, charged us for half of the service. Very disappointed and would not recommend.

Patrick D.

Floridas Best is hands down the best company I have dealt with. The Customer Service from Patrick Quinn and Matthew Rosen and the others has been extremely professional and very informative. I have recommended them to many colleagues and friends.

Sam M.

I was having a bad Millipede issue in my yard, and they kept finding their way into my house. I talked to Pat on the phone and he sent out one of his very knowledgeable technicians, Randy. Randy located the source of the problem very quickly. He sprayed down the problem areas, and I haven’t seen any millipedes since. Very prompt and affordable service

Pablo O.

This company has provided multiple services for me. Some major landscape projects which came out good and other monthly maintenance on a couple of my properties. On one of my properties I've brought up multiple times that the lawn was getting tall in between cuts. And they insured me they were cutting it twice a month and suggested to cut it 3 times a month. I didn't understand how it could be getting so long in between cuts. I took their word for it because they were cutting another one of my properties with no issues. After the last couple times it just didn't make sense to me anymore. So i personally drove by this property every single day before bringing it up again and they hadn't cut it once. When I brought this up to Matt, failed to find any resolution and just wanted to get frustrated with me like im looking for some gotcha moment. All I was looking for was to get my grass cut regularly. Other owner Patrick tells me that they cut on the 16th ( two weeks after my last complaint) which isn't true. I explained that i drove by every single day and he just said ''well we have gps'' obviously something isn't adding up. Either someone is lying or there's some miscommunication with your employees. I'll chalk it up to miscommunication. Either way the way this was handled towards the end I wouldn't recommend this company to anyone using them. I've spent over 10k in lawn projects with them so I can only imagine how they handle other clients.

Diana M.

Whatever you do, DO NOT use this company! I hired them to maintain my Airbnb in south Florida for pest and lawn maintenance and they completely DESTROYED my lawn. i spent a ton of money on landscaping when I purchased the house, getting all new sod and it all needs to be replaced. Check the before and after. My lawn started lush and green and is completely dead