Yaad G.

We recently completed a major expansion of our home, adding nearly 2,200 square feet — and we did it all without a contractor! It was a challenging but incredibly rewarding experience, and we couldn’t be happier with the result. We want to extend a huge thank you to the Building Division for guiding us through the process. Their support and expertise made everything so much smoother, and we truly appreciate their patience and professionalism. We’re absolutely thrilled with our new space and can’t wait to enjoy it for years to come!

Colm O.

This place is literally trash. The whole process of how the handling of permit issue for both contractors and home owner is trash. No one cares and they are rude. They love telling folks to go and hire an engineer to design a set of plans but management refuses to hire and engineer to enhance your online process.

The idea of me having to wait two F weeks every time I have to submit a new document is ridiculous. Who ever design this should be fired immediately. I have contractors refused to take a job because they didn’t want to deal with the incompetent service that place provides.

Ya’ll are the reason why folks hate and will never take out permits.

Fix your F broken system!

Ivan G.

By far the worst permitting department in all of the trim counties. I am a Real Estate investor and deal with plenty of building and permitting departments. I have never had such a slow and terrible experience. They are rude, slow and don't care. I have been waiting for a very simple permit for over 2 months. At any other city or county it would take 1-3 days max.

Isabella

These permitting techs really hate their job. Every single time I call with help for permitting they act like it’s such an inconvenience to their day when it’s the whole reason they come to work. Then it’s almost a guarantee you will be hung up on. I see from the reviews it’s a common issue. It’s never a pleasant experience with them. Be nicer to people, I promise it’ll make your day better.

Marsha U.

Beautiful building and facility. Workers need to be trained to be courteous and professional… they are clearly unhappy.

Steve M.

I've called 4 days this week and could not get through. Left a message each time and no one has called back. I went in person today and Liz at the desk was great and Andrew came down to talk with me within 5 minutes. Answered my questions and emailed me information within the hour. Don't call or leave a message, go there in person.

jonathan S.

Alot of negativity here..... but if you are patient there will help you!!
\Thanks for all you do- Jonathan

Brian S.

Terrible experience. Overly complicated; little help; bad experience.
As an electrical contractor, I will never pull a permit again in the City of Boynton Beach. One star review gives too much credit.